Employee Spotlight: Julie Mattson

Role: Creatis Relationship Manager

Julie Mattson joined the Creatis staffing team in 2017 and she’s been adding value to our business ever since. Her passion for the Relationship Manager role has been a big factor in our growth over these past 3 years. Julie has the “Midas touch” when it comes to building relationships over time. She can turn any staffing challenge into gold…sometimes overnight!

What is Julie’s day-to-day like?

Julie manages a number of long-term clients as part of our Staffing team, including relationships with DecoPac, Optum and RBC Wealth Management to name just a few. She’s responsible for building relationships with these clients and strategically finding opportunities for Creatis to add value to their creative and marketing teams through our onsite and remote staffing resources (i.e. our deep team of at-the-ready employees). Everyday she’s partnering with marketing leaders to identify needs and search for the right solution. Julie also sources and manages Creatis employee relationships, finding them the right fit for their skill sets and helping them be successful while serving our clients.

Adaptability is a big part of Julie’s skill set, as she adjusts daily to shifting timelines, priorities and challenges to provide the best possible service for our clients and employees. She makes it look easy, but it takes a heaping portion of talent, persistence and expertise to make it work so smoothly.

The Secret to Julie’s Success

Throughout her extensive career in account management, Julie has followed a few guidelines for providing excellent service:

• Be responsive and anticipate needs.
• Ask good questions
• Understand the client’s business (culture, operations, initiatives, workload, etc.).

One of Julie’s greatest strengths is her ability to help people determine what they need and manage their expectations so that they ultimately achieve success. These are two of the biggest ways Julie adds value to Creatis client partners and employees.

Here’s a recent example:
Julie connected with a leader at a local realtors association, who requested a resource to help design/develop an ongoing newsletter to be published for their extensive network. However, as the conversation deepened, Julie asked several pointed questions that helped this leader uncover a greater need: that of a creative director who possessed videography, visionary and design skills. The client reprioritized her strategy, and Julie got busy sourcing an employee who fit this rather unique set of skills and experience.

Julie found the perfect employee, who had all of the above skills and real estate experience. The stars truly aligned. But Julie knows that stars don’t always just align on their own; it takes consistent work to set yourself up for these moments of success (and a little help from the stars doesn’t hurt, either!). She’s praised by our clients and by the many employees she manages. Julie has helped hundreds of people change course in their professional life through rewarding careers with Creatis.

What keeps Julie energized in this challenging role?

Simply: She loves truly making a difference in the lives of our employees and clients. That’s the ultimate reward to Julie and it aligns with the Creatis core values. She understands that the Creatis model is about sharing a professional journey that starts by making a genuine connection with people. We’re honored to have Julie on our team. Her hard work and “Midas touch” truly elevate the Creatis organization and we look forward to continuing this journey with Julie!

Get in touch with Julie, here: julie.mattson@creatis.com.